Microsoft 365
resilience
Protect critical business data and maintain productivity through disruption.
DATA_CLUSTERS: OPTIMISED
INCIDENT_RESPONSE < 90 SECS
DELIVERY_RATE = EXCEEDED
Microsoft 365 backup gaps most businesses discover too late
Microsoft runs the platform, but getting your own files, mailboxes and accounts back is a different matter.
Full Responsibility
Assuming Microsoft protects it all
Microsoft’s shared responsibility guidance is clear that, whatever the cloud service, customers always remain responsible for their data, including its protection, and for managing user accounts. Platform uptime is not the same as recoverability.
Microsoft Learn, Shared responsibility in the cloud, 2026. Click Here
93 days
Deleted files on a countdown
Deleted SharePoint items stay in the recycle bin for 93 days, with backups held 14 days longer for a full site restore. After that, Microsoft says the data is no longer recoverable.
Microsoft Learn, SharePoint data deletion, 2026. Click Here
30 days
Accounts that cannot come back
A deleted Entra ID user can be restored for 30 days. Once permanently deleted, Microsoft states that neither you nor Microsoft Support can restore it, leaving staff locked out of the tools they rely on.
Microsoft Learn, Restore a deleted user, 2026. Click Here
Independent backup and a tested recovery plan keep people working when something in Microsoft 365 goes missing.
Introduction
Safeguard Microsoft 365 data, identities and business services with backup, recovery and continuity solutions designed for the modern workplace.
Microsoft 365 has become the operational platform that many organisations rely on every day, supporting communication, collaboration, identity, reporting and business-critical processes. However, native retention capabilities do not replace a comprehensive backup and recovery strategy. Organisations need the ability to recover data, identities, configurations and services quickly following accidental deletion, ransomware attacks, administrative errors or malicious activity. Cybit helps organisations protect Microsoft 365 workloads including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID and Power Platform, ensuring critical business information remains recoverable and employees can continue working when disruption occurs.
Our Delivery Framework
Why Choose Cybit
Protecting Microsoft 365 requires more than backing up email and files. Cybit helps organisations build resilience across the entire Microsoft 365 ecosystem, combining backup, governance, security expertise and recovery planning to reduce risk and maintain business continuity. We help customers understand what is protected, what is recoverable and how quickly critical services can be restored when needed.
Our Process
Assess
Understand where you are today, identify opportunities for improvement and build a clear picture of your technology landscape
Advise
Turn insight into action with expert guidance and recommendations based on your business goals
Deliver
Implement solutions that create measurable impact and lasting value
Support
Our proactive management, ongoing optimisation and expert support keeps your tech performing at its best
Data
What the Analysts Say
Industry analysts consistently highlight that responsibility for Microsoft 365 data protection remains shared. While Microsoft provides platform availability, organisations remain responsible for protecting business data, meeting retention requirements and ensuring recoverability following accidental deletion, cyber incidents and operational errors. Best practice increasingly includes independent backup, recovery testing and resilience planning for Microsoft 365 workloads.
What's Included
Microsoft 365 backup & data protection
Extra ID & configuration recovery
Ransomware & accidental deletion recovery
Microsoft 365 recovery planning & prioritisation
Backup monitoring & recovery training
Business continuity & resilience reviews
Helpful Information
Frequently Asked Questions
Microsoft keeps the service available and offers time limited recovery options such as recycle bins, but its shared responsibility guidance makes customers responsible for protecting their own data. Independent backup gives you longer retention and restores on your terms.
Native windows are limited. Microsoft Learn states deleted SharePoint items stay in the recycle bin for 93 days, with backups kept 14 days more for a full site restore, and deleted Entra ID users can be restored for 30 days.
Typically Exchange Online, SharePoint Online, OneDrive and Teams, along with Entra ID identities and key configuration. The right scope depends on which services your people rely on to keep working.
Solutions
Related Solutions We Can Help With
Backup & Disaster Recovery Services
Backup and Disaster Recovery: Protect Critical Data & Recover from Disruption Faster.
Managed Detection and Response (MDR)
Combine advanced detection technology with 24/7 analyst-led investigation and response to contain confirmed threats quickly.
Microsoft 365
Get more value from Microsoft 365 and the wider Microsoft ecosystem through expert licensing, governance, optimisation and support.
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Let's Make Technology
Work for You
Whether you're scaling up, securing your data, or transforming your digital workspace – Cybit is your partner for strategic IT solutions.
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