Incident response
services
responseservices
Incident response planning and retained response support.
DATA_CLUSTERS: OPTIMISED
INCIDENT_RESPONSE < 90 SECS
DELIVERY_RATE = EXCEEDED
Why cyber incident response services matter before an attack
Most businesses only find the gaps in their response once an attack is already under way.
25%
No plan, or one nobody has tested
The first hours of an attack decide how bad it gets. The UK Government’s Cyber Security Breaches Survey 2025/2026 found only 25% of businesses have a formal incident response plan.
UK Government, Cyber Security Breaches Survey 2025/2026. Click Here
55%
Recovery that takes weeks, not days
Sophos’s State of Ransomware in the UK 2026 found only 55% of UK organisations hit by ransomware recovered within a week. Every extra day offline means lost orders and difficult conversations with customers.
Sophos, The State of Ransomware in the UK, 2026. Click Here
72hr
Reporting clock
The ICO requires a notifiable personal data breach to be reported within 72 hours of becoming aware of it. Meeting that deadline while containing an attack is far easier with support arranged in advance.
Information Commissioner’s Office, Personal data breaches: a guide. Click Here
A plan written and rehearsed in calm conditions is the one that holds when it is needed.
Introduction
A clear, tested plan for the moment things go wrong
Incident response is the plan, and the people, that get a business back in control during and after a security event, containing the threat, understanding the impact and recovering safely. Cybit provides planning, retained response services and hands-on support during a live incident. Every business with valuable data or systems needs a tested plan in place before an incident happens, not one written during it.
Our Delivery Framework
Why Choose Cybit
A plan written during an incident is not a plan. We build yours in advance, around your estate and your people, then test it with a tabletop exercise so the first time anyone reads it is not the worst day of their year. Retained clients get defined response times and a team that already knows their environment, which is the difference between containment in hours and containment in days. Ask us to review how ready you actually are.
Our Process
Assess
Understand where you are today, identify opportunities for improvement and build a clear picture of your technology landscape
Advise
Turn insight into action with expert guidance and recommendations based on your business goals
Deliver
Implement solutions that create measurable impact and lasting value
Support
Our proactive management, ongoing optimisation and expert support keeps your tech performing at its best
What's Included
Incident response plan development, written for your estate
Roles, escalation paths and communication templates
Tabletop exercises to test the plan before it is needed
Retained response capacity with defined response times
Hands on containment, investigation and recovery during a live incident
Post incident review and remediation plan
Data
Business Driver
IBM’s 2022 Cost of a Data Breach Report found that organisations whose incident response teams regularly tested their plan saved an average of $2.66 million per breach. Four years on, IBM’s 2026 edition puts the global average breach cost at a record $4.99 million and the mean time to identify and contain at 247 days. The arithmetic has only got worse.
IBM, Cost of a Data Breach Report 2022 ($2.66m IR testing saving) and Cost of a Data Breach Report 2026, 29 July 2026 ($4.99m average, 247 days). Click Here.
Helpful Information
Frequently Asked Questions
It is the plan, and the people, that get a business back in control during and after a security event, containing the threat, understanding the impact and recovering safely.
IBM's research puts the saving from a tested incident response plan among the largest single cost reducers identified anywhere in its study. The gap is between having a document and having practised using it.
A retainer reserves response capacity with defined response times, so you are not negotiating terms while an incident is live. Organisations holding sensitive data or facing contractual recovery obligations usually need one.
Yes. Contact Cybit directly and we will triage immediately, whether or not you are an existing client.
If personal data is affected and the breach is notifiable, the ICO requires you to report it within 72 hours of becoming aware of it. Regulated firms and contracts with customers can add their own deadlines, so a plan should set out who reports what, and to whom.
Solutions
Related Solutions We Can Help With
Managed Detection and Response (MDR)
Combine advanced detection technology with 24/7 analyst-led investigation and response to contain confirmed threats quickly.
Managed Security
Strengthen cyber resilience with integrated monitoring, protection, detection and specialist security expertise.
Security Awareness Training
Build lasting security habits with engaging, measurable training and realistic phishing simulations tailored to your people.
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Let's Make Technology
Work for You
Whether you're scaling up, securing your data, or transforming your digital workspace – Cybit is your partner for strategic IT solutions.
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