Hardware
maintenance
maintenanceThird party hardware maintenance for infrastructure past vendor support.
DATA_CLUSTERS: OPTIMISED
INCIDENT_RESPONSE < 90 SECS
DELIVERY_RATE = EXCEEDED
Why third party hardware maintenance matters when vendor support ends
Vendor support often ends long before the hardware itself is worn out, and that gap carries real risk.
$6.37 trillion
Replacement costs rising faster than budgets
Gartner reports technology budgets are strained by inflation, supply shortages and rising hardware and memory costs. Replacing working servers and storage early means buying into that market on a vendor’s timetable, not yours.
Gartner, Worldwide IT Spending Forecast, 2026. Click Here
34%
Unsupported kit with no patches
ITIC names failure to upgrade servers, unsupported applications and missed patches among the chief causes of unplanned downtime. Yet only 34% of UK businesses apply security updates within 14 days by policy, the UK Government reports.
UK Government, Cyber Security Breaches Survey 2025/2026. Click Here
57%
A failure with no one to call
Without maintenance cover, a failed component has no defined fix time. In Uptime Institute’s 2025 Annual Survey, 57% of respondents said their most recent major outage cost more than $100,000.
Uptime Institute, Annual Outage Analysis, 2026. Click Here
Independent maintenance keeps sound hardware supported on your timetable, with a defined fix time when something does fail.
Introduction
Extended support and maintenance for the hardware you still rely on
Hardware maintenance extends support and cover for servers, storage and networking equipment that has fallen out of standard vendor support but isn’t yet due for replacement. Cybit provides this as a bridge, so infrastructure stays reliable while a refresh is planned on your own timeline. Businesses need this to avoid the two extremes of forced early replacement or running unsupported, unprotected hardware.
Our Delivery Framework
Why Choose Cybit
Forced hardware replacement before you’re ready rarely makes financial sense, but running unsupported hardware is a real risk. We give you a bridge between the two, extending reliable support so your refresh happens when it makes business sense, not when a vendor forces your hand. Ask us what’s currently running unsupported in your estate.
Our Process
Assess
Understand where you are today, identify opportunities for improvement and build a clear picture of your technology landscape
Advise
Turn insight into action with expert guidance and recommendations based on your business goals
Deliver
Implement solutions that create measurable impact and lasting value
Support
Our proactive management, ongoing optimisation and expert support keeps your tech performing at its best
Data
What the Analysts Say
Gartner forecasts worldwide IT spending of $6.37 trillion in 2026, up 14.2%, with hardware refresh a significant share. Extending support on equipment that still works is one of the few levers available for moving that spend to a timeline your budget chose.
Gartner press release, 27 July 2026. Click Here.
What's Included
Estate audit identifying what is out of or nearing end of support
Extended maintenance cover with defined response times
Spares holding and parts replacement
Firmware and patch management where available
Refresh planning aligned to your budget cycle
Migration support when replacement does make sense
Helpful Information
Frequently Asked Questions
Extended support and cover for servers, storage and networking equipment that has fallen out of standard vendor support but is not yet due for replacement.
Running it unsupported is. The risk is not the age of the hardware but the absence of patches, parts and a response path when it fails. Third party maintenance closes that gap.
It depends on the platform and parts availability, and the audit establishes that per device rather than in general.
It should not. The point is to move the refresh to when it makes business sense rather than when a vendor's support calendar forces it, and refresh planning is part of the service.
Solutions
Related Solutions We Can Help With
Managed Infrastructure
Improve reliability and reduce operational risk with proactive monitoring, administration and support across your infrastructure estate.
Virtual Desktop Solutions
Provide secure, scalable access to applications and desktops through virtual computing environments designed around user needs.
Device Lifecycle
Manage workplace devices from procurement and automated deployment through ongoing support, optimisation and secure retirement.
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Let's Make Technology
Work for You
Whether you're scaling up, securing your data, or transforming your digital workspace – Cybit is your partner for strategic IT solutions.
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