Microsoft 365
resilience

Protect critical business data and maintain productivity through disruption.

DATA_CLUSTERS: OPTIMISED
INCIDENT_RESPONSE < 90 SECS
DELIVERY_RATE = EXCEEDED

Microsoft 365 backup gaps most businesses discover too late

Microsoft runs the platform, but getting your own files, mailboxes and accounts back is a different matter.

Full Responsibility

Assuming Microsoft protects it all

Microsoft’s shared responsibility guidance is clear that, whatever the cloud service, customers always remain responsible for their data, including its protection, and for managing user accounts. Platform uptime is not the same as recoverability.

Microsoft Learn, Shared responsibility in the cloud, 2026. Click Here

93 days

Deleted files on a countdown

Deleted SharePoint items stay in the recycle bin for 93 days, with backups held 14 days longer for a full site restore. After that, Microsoft says the data is no longer recoverable.

Microsoft Learn, SharePoint data deletion, 2026. Click Here

30 days

Accounts that cannot come back

A deleted Entra ID user can be restored for 30 days. Once permanently deleted, Microsoft states that neither you nor Microsoft Support can restore it, leaving staff locked out of the tools they rely on.

Microsoft Learn, Restore a deleted user, 2026. Click Here

Independent backup and a tested recovery plan keep people working when something in Microsoft 365 goes missing.

Safeguard Microsoft 365 data, identities and business services with backup, recovery and continuity solutions designed for the modern workplace.

Microsoft 365 has become the operational platform that many organisations rely on every day, supporting communication, collaboration, identity, reporting and business-critical processes. However, native retention capabilities do not replace a comprehensive backup and recovery strategy. Organisations need the ability to recover data, identities, configurations and services quickly following accidental deletion, ransomware attacks, administrative errors or malicious activity. Cybit helps organisations protect Microsoft 365 workloads including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID and Power Platform, ensuring critical business information remains recoverable and employees can continue working when disruption occurs.

Why Choose Cybit

Protecting Microsoft 365 requires more than backing up email and files. Cybit helps organisations build resilience across the entire Microsoft 365 ecosystem, combining backup, governance, security expertise and recovery planning to reduce risk and maintain business continuity. We help customers understand what is protected, what is recoverable and how quickly critical services can be restored when needed.

Our Process

Assess

Understand where you are today, identify opportunities for improvement and build a clear picture of your technology landscape

Advise

Turn insight into action with expert guidance and recommendations based on your business goals

Deliver

Implement solutions that create measurable impact and lasting value

Support

Our proactive management, ongoing optimisation and expert support keeps your tech performing at its best

What the Analysts Say

Industry analysts consistently highlight that responsibility for Microsoft 365 data protection remains shared. While Microsoft provides platform availability, organisations remain responsible for protecting business data, meeting retention requirements and ensuring recoverability following accidental deletion, cyber incidents and operational errors. Best practice increasingly includes independent backup, recovery testing and resilience planning for Microsoft 365 workloads.

What's Included

Microsoft 365 backup & data protection

Extra ID & configuration recovery

Ransomware & accidental deletion recovery

Microsoft 365 recovery planning & prioritisation

Backup monitoring & recovery training

Business continuity & resilience reviews

Frequently Asked Questions

Microsoft keeps the service available and offers time limited recovery options such as recycle bins, but its shared responsibility guidance makes customers responsible for protecting their own data. Independent backup gives you longer retention and restores on your terms.

Native windows are limited. Microsoft Learn states deleted SharePoint items stay in the recycle bin for 93 days, with backups kept 14 days more for a full site restore, and deleted Entra ID users can be restored for 30 days.

Typically Exchange Online, SharePoint Online, OneDrive and Teams, along with Entra ID identities and key configuration. The right scope depends on which services your people rely on to keep working.

Let's Make Technology
Work for You

Whether you're scaling up, securing your data, or transforming your digital workspace – Cybit is your partner for strategic IT solutions.

Call Us:  0330 057 7350

(Mon – Fri, 9am-5pm)

From Insight To Impact