Retail is proving that AI delivers measurable results when built on strong data foundations. In this segment from our Retail Data and AI webinar, we explore how brands like Klarna and Boots are using AI to improve service, speed and profit.

Boots’ AI personal shopper now manages half of its online enquiries with 75 per cent faster resolution, while Klarna’s AI strategy drove a 40 million dollar profit increase. The same principles apply to every retailer: start with data quality, build capability in phases, and scale through trusted innovation. A measured, collaborative approach turns experimentation into lasting competitive advantage.