AI Driven Decision Making Transforming Public Sector Operations
Explore how AI is reshaping public sector decision-making in this thought-provoking Cybit x Microsoft webinar.
Hosted by Rob Hankin, Chief Technology Officer at Cybit, with Charlie Main (Copilot Technical Specialist, Microsoft) and Josh [Surname] (Modern Workplace Specialist, Microsoft), this session unpacks how AI, Copilot, and data-driven strategy can transform operations, improve efficiency, and strengthen citizen outcomes — all while keeping governance and security at the forefront.
Learn how UK councils and public sector organisations are already deploying Microsoft Copilot for M365 to save time, cut costs, and unlock innovation safely within a trusted compliance framework.
What you’ll learn
Public Sector AI adoption: 70% of government bodies are now piloting AI — what’s next?
The paradigm shift: Balancing innovation with budget pressures
AI for smarter decisions: Predictive planning, automation, compliance & performance
Key adoption challenges: Legacy systems, data quality, silos, and security fears
How to start small: The “Crawl–Walk–Run” model for AI maturity
Microsoft Copilot explained: Personal productivity, business transformation, and AI agents
Public sector case studies: Local authorities using Copilot for HR, IT, and social care
The ROI framework: Return on Investment, Employee, and Citizen
Leadership & culture: Building an AI Council and driving human change
Data governance & compliance: Enterprise-grade protection, privacy, and ethics
Copilot Chat vs Copilot for M365: Free vs licensed differences and security parity
Local authority pioneers: Somerset, Oxfordshire, Buckinghamshire, Barnsley, Lancashire, Liverpool and more
Next steps: AI readiness, pilot programmes, and proof-of-concept engagement