[Modern Workspace / Hybrid Cloud] _Non Profit
Technology That
Supports Every Goal
Newcastle United Foundation needed a trusted technology partner to bring their new £8 million NUCASTLE facility to life. They partnered with Cybit to design, build, and manage a modern, flexible hybrid IT environment—ensuring frontline staff could focus on delivering life-changing education, sport, and wellbeing programmes across the North East community.
Launching a world-class community hub demanded more than a traditional IT setup. The Foundation needed a resilient, secure, and scalable technology platform to support a wide range of activities—across classrooms, esports zones, offices, and public spaces—seven days a week. They needed seamless integration of cloud, on-premise, and SaaS technologies, all underpinned by around-the-clock support to ensure operational excellence at every level.
THE FOUNDATION set out to:
Cybit worked alongside Newcastle United Foundation to design a future-ready hybrid IT environment that could flex with their needs today—and scale for tomorrow. By blending private cloud services, on-premise servers, and smart SaaS integrations, Cybit delivered a seamless, secure infrastructure that empowered staff and participants across the facility. Our goal was simple: deliver resilient technology that runs invisibly in the background, freeing the Foundation to focus on community impact.
Hybrid cloud platform
Integrated on-site datacentre with cloud-based booking, administration, access control, and CCTV systems.
Microsoft 365 collaboration rollout
Enabling flexible, hybrid working across staff and volunteers
Teams telephony deployment
Full IVR capability to manage and route enquiries efficiently
Segmented network build
Secure LAN and Wi-Fi networks separating employee and guest access
Smart network management
Intelligent routing to optimise SaaS performance
The NUCASTLE facility now operates on a secure, resilient technology platform that adapts to the demands of an ambitious community programme:
Frontline focus
Staff and volunteers concentrate fully on delivering programmes, backed by seamless technology
Security and resilience
Immediate identification and resolution of IT issues, maintaining critical service uptime
Smarter collaboration
Staff, guests, and participants access the tools they need, wherever they are in the facility
Always-on infrastructure
Designed to meet the extended operating hours and complex needs of a major community hub
Stronger outcomes
Empowering the Foundation to deliver inspiring digital learning, esports training, and personal development experiences to thousands across the region