[Data & AI] _Automotive
Driving Excellence
Through Smarter
Technology
HR Owen is Britain’s leading luxury motor dealer, representing some of the world’s most prestigious automotive brands. To deliver the level of service expected by their customers, they needed an IT infrastructure that was as flexible, reliable, and refined as their brand. Partnering with Cybit, HR Owen built a scalable, secure environment that empowers staff to work seamlessly across more than 20 locations, supports long-term growth, and reinforces their reputation for exceptional service.
With a growing network of sites and an expanding team, HR Owen’s legacy systems could no longer deliver the flexibility or reliability the business demanded. Maintaining consistent, high-quality IT performance across multiple locations — without burdening staff with technical worries — was crucial to preserving the brand’s standards.
HR OWEN set out to:
Cybit delivered a comprehensive, future-ready IT solution tailored to HR Owen’s needs. The focus was simple: create a frictionless environment where technology supports — never interrupts — business performance. By designing a high-quality infrastructure, providing first-line support, and taking full ownership of technical operations, Cybit gave HR Owen the freedom to grow without compromise.
High-end infrastructure rollout
Provisioned and configured equipment to scale from 250 to over 600 users across 20+ sites
Remote-first support model
Resolved technical issues rapidly, often without the need for on-site disruption
Complete technical ownership
Handled complex issues directly, coordinating with third-party providers when needed
End-to-end equipment management
Delivered bespoke procurement, configuration, and deployment of laptops, desktops, servers, and tablets
Proactive issue management
Identified and acted on potential risks before they impacted operations
By partnering with Cybit, HR Owen transformed their IT infrastructure into a powerful enabler for growth and service excellence. Staff now work seamlessly across locations without disruption, confident that the technology behind them is reliable, secure, and built to scale. With faster support, proactive improvements, and a flexible platform in place, HR Owen’s teams can focus fully on what they do best — delivering outstanding experiences for every customer, every time.
Seamless working
Staff work freely and securely across all sites without technology barriers
Business focus restored
Teams concentrate on delivering world-class service without IT distractions
Faster issue resolution
Most problems resolved remotely, minimising disruption
Proactive improvement
Technology issues addressed before they become operational risks
Support without limits
Responsive service available even outside standard working hours