Part 2: AI, the system around the model

The model is the easy part.

Build 2026 made it clear. The value of AI sits in everything around the model: the data it can reach, the actions it can take, and who owns the result.

The 2026 Work Trend Index backs it up. 67% of AI impact comes down to how an organisation works, not individual effort. Peter McLeavery on Work IQ, Copilot Cowork going generally available, and what separates the teams getting value from the ones still experimenting.

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