Blog: Reaching New Heights with Copilot for Microsoft 365 - Are You Ready?

Written by Thomas Lynch, Cybit Marketing Lead 

Since launching Copilot for Microsoft 365 as a service within Cybit,  I’ve become an early adopter and a huge advocate.

Imagine you could save an average of between 10-20 hours per month by automating repetitive tasks and using next gen AI as your assistant?

Well I have and now you can too with Copilot for Microsoft 365!

Welcome to the new way of work!

Read my blog below to find out more …

Launch of Copilot for Microsoft 365

In the ever-evolving landscape of digital transformation, Microsoft has consistently been at the forefront, driving innovation and enhancing productivity.   The launch of Copilot for Microsoft 365 marked a significant milestone in this journey, introducing a powerful AI assistant designed to revolutionise the way we work.   In this blog, we’ll explore the launch, features, and benefits of Copilot, its adoption, and real-world use cases that highlight its transformative impact on various roles and industries.

Microsoft unveiled Copilot for Microsoft 365 with the vision of integrating AI seamlessly into everyday work tasks.   The launch was met with great anticipation, as it promised to enhance productivity, creativity, and efficiency across organisations. Copilot leverages advanced AI capabilities to assist users in real-time, making it a game-changer for businesses of all sizes.

Key Features and Benefits

Intelligent Assistance

Copilot provides real-time suggestions and insights, helping users draft emails, create presentations, and analyse data more efficiently.   It understands context and offers relevant recommendations, reducing the time spent on routine tasks.

Enhanced Collaboration

With Copilot, collaboration becomes more intuitive.  It can summarise meeting notes, suggest action items, and even draft responses based on previous conversations, ensuring that teams stay aligned and productive.

Data-Driven Insights

Copilot can analyse large datasets and generate insights, enabling users to make informed decisions quickly. This feature is particularly beneficial for roles that require data analysis and reporting.

Customisation and Integration

Copilot integrates seamlessly with all of your Microsoft 365 apps and business tools like Word, Excel, PowerPoint and Teams.    It can be customised to suit specific business needs, making it a versatile tool for various industries.

Adoption and Use Cases – Transformative Impact

Since its launch, Copilot has seen widespread adoption across different sectors transforming various roles by automating routine tasks and providing intelligent insights.  Here are some notable use cases:

Corporate Communications

In corporate communications, Copilot helps draft and review content, ensuring consistency and accuracy. It can also generate reports and presentations, saving valuable time for communication teams

Customer Service

Customer service teams use Copilot to respond to inquiries more efficiently. It can suggest responses based on previous interactions and provide real-time assistance during live chats, improving customer satisfaction.

Finance

In the finance sector, Copilot assists with data analysis, budgeting, and forecasting. It can automate repetitive tasks, allowing finance professionals to focus on strategic planning and decision-making

Human Resources

HR departments benefit from Copilot’s ability to streamline recruitment processes, draft job descriptions, and manage employee records.  It also helps in creating training materials and onboarding documents.

Sales

Sales teams and BDMs have utilized Copilot to analyse customer data and customize their pitches, leading to increased conversion rates. Copilot has also introduced an integration with Dynamics CRM, offering deeper insights into pipelines, support time, deal management, and uncovering additional sales opportunities.

Marketing 

Marketing teams have observed a notable decrease in the time allocated for content creation, which has shifted their focus towards strategy and creativity.  Cybit’s Marketing Lead (aka me) estimates that Copilot contributes to saving an astounding 20 hours per month by aiding in content creation, data analysis, and reporting which more than justifies the monthly licence cost!

*Note: This blog may have been supported by Copilot for Microsoft 365, my friendly assistant and the newest favorite member of the Cybit Marketing Team!*

What’s Changed Since Launch?

One of the most significant changes since the launch is the removal of the 300-user requirement for Copilot for Microsoft 365.    This change has made Copilot accessible to businesses of all sizes, including small and medium enterprises.    The user requirement change means you can now explore AI/Copilot adoption from single use case and add additional users and build the business case based on the transformative benefits and ROI from each user/department.

Additionally, the cost per license for Copilot is set at $30/£24.50 per user per month, making it a cost-effective solution for enhancing productivity and efficiency.

Copilot Return on Investment (ROI)

The average Return on Investment (ROI) for Copilot is projected to be between 112% and 457%, indicating a substantial financial impact with a net present value ranging from $19.1M to $77.4M.

It’s not hard to see why, as the monthly Copilot for Microsoft 365 licence cost is potentially less than most executive hourly pay rates.  If we take my earlier example of 20 hours saved vs hourly rate Copilot for Microsoft 365 for my role gives a monthly ROI of over 1900%.    If you save more than an hour or two a month using Copilot to automate or assist with tasks then your monthly licence already pays for its self!

Microsoft have also shared their  latest findings from the Work Trend Index special report, highlighting the invaluable experiences of Copilot for Microsoft 365’s earliest users and their journey with generative AI in the workplace.

Key Takeaways from the Microsoft Work Trend Index:

Is Copilot Worth It? – After countless customer conversations, the answer is a resounding yes!  Dive into the Work Trend Index for an in-depth look at why Copilot is a game-changer for the future of work.

Transformative Impact – Copilot isn’t just a tool; it’s a catalyst for productivity, creativity, and fulfillment at work.  Discover how Copilot users are experiencing a positive shift in their professional lives.

Overwhelming Satisfaction – A staggering 77% of people who use Copilot don’t want to go back to working without it.

Time-Saving Marvel – The most impressive revelation: top Copilot users save an astonishing TEN HOURS per month. Just think about what you’d do with that gift of time.

Continuous Improvement – The best part? This is just the beginning. With users experiencing such remarkable benefits in a short time frame, the future promises even greater enhancements.

Are you Ready to Transform your Business with Copilot for Microsoft 365?

Cybit offers a complimentary Free Copilot Readiness Assessment to evaluate your preparedness for adopting Copilot.   During the assessment our consultants will review your current digital transformation strategy,  and discuss your business pain points and objectives to pinpoint the areas of your business and specific job roles that could gain the most from Copilot adoption.

Our Solutions Architects will also assess your current IT and Microsoft 365 environments and usage, making sure you are leveraging current licencing and tools available to their full potential, and outline all the necessary requirements needed for efficient Copilot implementation.

We perform the following tasks to evaluate your Copilot for Microsoft 365 Readiness:
• Business Value Assessment
• Define what a Copilot and AI powered organisation looks like in your business.
• Identify and prioritise high-value Copilot use cases based on ROI, key business
requirements and desired outcomes.
• Technical Readiness Assessment
• Evaluate your current Microsoft 365 estate with a Microsoft 365 licensing review and
tenant adoption report.
• Ensure technical prerequisites for Microsoft 365 Copilot are in place with a report on next steps for successful Copilot for Microsoft 365 adoption.

To apply for Cybit’s Free Copilot for Microsoft 365 Readiness Assessment  and unlock the full potential of AI-driven productivity fill out the form below!