Managed User Support

Easy access to a team of local experts who are there to support your organisation and IT needs

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Managed User Support from Cybit

  • Managed support providing you with easy to access, IT support experts when things aren’t working as you would expect or you need friendly advice
  • Proactive support, through intelligent monitoring allowing issues to be fixed before they become a problem
  • Management of your desktops and laptops ensuring maximum performance, compliance and preventing disruption
  • High security and compliance of managing your user support, keeping you and your information safe from external threats during onsite or remote working
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How does it benefit you?

  • Our worry-free support, aligned to your specific needs, helps drive your immediate and longer-term success
  • Our dedicated experts are here to support your needs and guide you
  • We invest in leading monitoring technologies for proactive maintenance and patching, minimising IT outages and maximising performance to keep you doing what you do best
  • Our simple, monthly, per-user price gives you predictable spending and easy scalability
  • We make it easy for you to understand your desktop and laptop devices through continuous audit processes which allows you to plan for future IT needs and upgrades
  • Our automated software deployment service allows you to roll out changes and new software, increasing the speed of your digital transformation activities
  • Security & compliance is paramount to our service through device protection, threat prevention, hard drive encryption and policy management to give you peace of mind while supporting regulation & accreditation needs

Our approach to IT

Design

Our approach to designing your solution is consult, define, decide

Implement

We take the stress out of setting up and integrating your new system with minimal disruption

Support & NOC

Our flexible, scalable support offering ensures your systems are always protected and optimised

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Why Cybit

  • Proven quality of service with support for customers spanning 30 years where we take responsibility for user support or work with local teams to provide escalation services
  • Clear and transparent reporting that leave you with no doubt who is accountable for delivering you a high-quality service.
  • We value our partnerships with leading technology vendors to ensure we are always up to date on our knowledge and accredited to best support their products
  • Our support teams are backed by the very best technologies to ensure a swift response and resolution
  • Leading Cyber Security capabilities ensure security-by-design in all that we do with ISO27001 accreditation
  • Our friendly onboarding team will guide you through our process as we audit and document your user environment in preparation for your service to start

Have a question? Book a FREE consultation today

We understand there are many options to choose from and you want to make sure the tool you adopt is the right one for you. 

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